Training Consultancy

Problem Solving And Decision Making

Why is it that some people find it easy to solve tough and complex problems with simple solutions while others find this nearly impossible? You've no doubt looked at solutions to problems and said, "I should have thought of that." But you didn't. The answer is not just creativity, although that certainly helps. Rather, the power to find these creative solutions lies in our ability to search for and find facts that relate to the situation, and put them together in ways that work. As an individual, your facts and knowledge can only go so far. By tapping into the knowledge of others (staff, colleagues, family, friends), you can expand the range of solutions available to you.

If you are tired of applying dead-end solutions to recurring problems in your Company, this workshop should help you reconstruct your efforts and learn new ways to approach problem solving, and develop practical ways to solve some of your most pressing problems and reach win-win solutions.

As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then implement it.

Participants will learn how to:

Increase their awareness of problem-solving steps and problem-solving tools
Distinguish root cause from symptoms to identify the right solution for the right problem
Improve their problem-solving and decision- making skills through identifying their own problem solving style
Improve their ability to participate and communicate in a collaborative problem-solving process
Recognize the top ten rules of good decision- making